Policies

Rental Conditions

As Rentcar7 Car Rental

Only the person(s) specified in the contract and delivery form can use the vehicle you rented. No damage assurance is valid for damages that may occur if third parties not specified in the contract use the vehicle. In order to increase the number of vehicle users, you can purchase “Additional Driver” service from our branches. A maximum of 2 additional drivers can be defined for a vehicle. It is possible to rent within the conditions of age and license year determined in vehicle groups. If these conditions are not met, you can purchase a "Young Driver" service package and rent within the limits of this package. The young driver service package also includes the “Super Mini Damage Assurance” service. You can learn the Additional Driver and Young Driver Service fees from our reservation center and branches.

Rental Period

Our vehicles can be rented for at least 24 hours per day and 30 days per month.


In case of possible delays:

In case of delay between 2 and 4 hours, 1/4 of the car rental price valid on that date, 1 day amount of the additional product price

In case of delay of more than 4-6 hours, 1/2 of the car rental price valid on that date, 1 day amount of the additional product price

In case of a delay of 6 hours or more, the full 1-day amount will be charged additionally over the current car rental fee and the additional product price.

Fuel

The vehicle must be delivered with the fuel level at which it was received. In case the vehicle is delivered with missing fuel, an additional missing fuel service fee is added to the missing fuel price and collected.


traffic fines

All of the OGS-HGS tolls and traffic fines belong to the customer (including the use of faulty toll booths on bridges and highways).


Terms of payment

The vehicle rental fee, additional product and service fees, and the security amount are collected from a single credit card belonging to the lessee at the beginning of the lease. Depending on the price difference that may occur at the end of the rental, the credit card is charged or refunded. The lessor must be present at the office with a credit card during the contract.


Coverage Fee

Apart from the vehicle rental fee, the collateral amounts determined according to the vehicle groups and varying between 1,750 TL and 5,000 TL are collected from the tenant's personal credit card at the beginning of the rental. These collected collateral amounts are fully refunded within 7 days at the latest if no additional amount has been incurred at the end of the lease. DEPOSIT payment of 20,000 / 25,000 TL for upper class vehicle groups must be made with two separate credit cards from different banks.


Vehicle allocation is carried out according to the suitability of our SUPPLY companies. RENTCAR7 reserves the right not to rent a car to the customer whose suitability is not sufficient.


Cancellation / Refund Conditions

Prepaid reservations can be canceled up to 24 hours before the reservation time without any deduction. If there is less than 24 hours before the reservation time and it is desired to be canceled, the first day price of the total rental is not refunded. In this case, if the reservation day is one day, no refund will be made.


Important note

When you visit our office for car rental, you must have your ID card and Driver's License with you. One of the 2 documents must be new (with chips). Double credit cards are required in all cases for high-end vehicles.

Our customers who will rent a car from our general offices must be a flight passenger (air passenger) PASAPORT.

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